Privacy Policy

This policy describes what data SC Solutions, Inc. (“SC Solutions”, “us”, or “we”) collects from you when you visit our website at www.scsolutions.com or send email to us, and how that data is used.

What information is collected

Information you send to us by email

SC Solutions receives personally identifiable information when you send email to us. Personally identifiable information is information that identifies you as an individual. This might include your name, email address, and any other information that you include in the message or attachments, such as your address and telephone number, as well as technical information such as an IP address that email software automatically includes in the transmission when you send an email message.

Data collected on our website for traffic analysis

When you visit our website, software installed on the site automatically records information about your visit that is used to improve the website and assess how it is being used. This information is not personally identifiable and is not aggregated with personally identifiable information collected through email or other sources.

Information automatically collected on our website may include information about the type of equipment you are using to visit the website, including the type of device, operating system, and browser type; information about how you use our website, such as which pages on the site you visit, how you interact with those pages, what you search for on our website, and the address of the web page that you viewed immediately before visiting our website; information about your location, such as the country and city you are connecting to our website from; and other technical data.

Our website uses cookies, which are very small data files transferred to your device, to collect information about the use of our website. Details about our use of cookies and instructions for opting out of cookies are in our cookie policy.

IP addresses and other information logged by our hosting provider

Our website hosting provider logs the IP addresses of website visitors in order to ensure the security of our website and the hosting provider’s servers.

How your information is used

Information you send to us by email

We use the personal information you send to us by email for legitimate business purposes, such as responding to your requests or inquiries, communicating with you about SC Solutions’ products or services, or otherwise serving you in ways associated with the circumstances under which you provided the information.

Data collected on our website for traffic analysis

We use information collected automatically through website analytics technologies for legitimate business purposes related to running and improving our website. Uses include making the website easier to use, improving the content of the website to make it more relevant and useful to visitors, finding errors or navigation problems on the website, assessing the geographic distribution of website visitors, and helping ensure that the website can be found by search engines. As mentioned above, this information is not personally identifiable.

Services used to collect traffic data on our website include Google Analytics and CrazyEgg. For specific information about how Google uses data collected by Google Analytics, see this page on “How Google uses information from sites or apps that use our services”: https://www.google.com/policies/privacy/partners/. To opt-out from Google Analytics data collection, follow the instructions at https://support.google.com/analytics/answer/181881

The CrazyEgg service is used to collect data related to how visitors interact with specific pages on our website. For information about CrazyEgg’s data collection and usage, see the CrazyEgg privacy policy (https://www.crazyegg.com/privacy). To opt-out of CrazyEgg tracking, see https://www.crazyegg.com/opt-out.

IP addresses and other information logged by our hosting provider

Data collected by our website hosting provider, including visitor IP addresses, is used to maintain the security and functionality of the website and the hosting provider’s server infrastructure.

Data retention

Information submitted to SC Solutions by email is kept as long as there is a business or other relationship between you and SC Solutions and for up to five years after your relationship with SC Solutions has ended, or longer if required for pursuing legitimate business interests, record keeping procedures, legal compliance, security purposes, or enforcement of legal and contractual rights.

Google Analytics data is retained for 36 months after it is collected, to allow comparative analysis of website traffic. CrazyEgg data is retained as long is it is useful for analyzing website traffic and improving visitors’ experience of the website.

Logs kept by our website hosting provider are retained for as long as needed for maintaining the security and stability of the hosting infrastructure and networks, as determined by the hosting provider.

Information sharing and disclosure

SC Solutions will not sell, rent or trade your information to any third party for marketing purposes.

Your information may be shared with:

  • Third party service providers who process data on our behalf or who provide services for the operation of our website or business, such as our website providers and IT providers.
  • Specific third parties in the context of a merger, acquisition, or sale of all or a portion of SC Solutions’ assets.
  • Other parties as required by law, such as to comply with a subpoena or similar legal process.

In the case of job applicants, your information may be shared with third parties contacted by SC Solutions to verify your information and to obtain references such as your previous employers or educational institutions.

Note that your personal information may be shared with and stored in countries outside your own, including in the U.S. and other countries that may not protect personal information to the same extent. By submitting your personal information, you are consenting to the transfer of your personal information as described in this policy.

Keeping your information secure

SC Solutions uses industry-standard measures to keep your information secure from accidental loss or unauthorized access, use, alteration, or disclosure. However, the transmission of information via the internet is not completely secure. Although we have implemented measures intended to protect your personal information, we cannot guarantee the security of the information transmitted to us by email, or collected through your use of our website.

Accessing, updating, or deleting your information

To request access to or deletion of personal information you have provided to SC Solutions, please email your request to privacy@scsolutions.com. If deletion of personal information is requested, certain information may be retained for archival or regulatory purposes, or otherwise as permitted by applicable law.

Privacy of children

Our website is not intended for children under 13 years of age and we do not knowingly collect personal information from anyone under 13.

Changes to this privacy policy

SC Solutions may make changes to this policy from time to time to reflect any changes in data protection and privacy laws and to update you on our privacy practices.

This privacy policy was last updated in August 2018.

How to contact us

If you have questions about this privacy policy or our privacy practices, please email us at privacy@scsolutions.com.